COmplelete support

End-to-End RCM

We handle your billing, claims, and collections so you can focus on care.

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Gradient

smarter support

Why we are different

Bring Your Own EHR: No forced migration. We integrate with Kipu, BestNotes, and more.

  • AI + Human Experts: Claims and coding are reviewed by AI tools and licensed professionals, giving you speed and accuracy.

  • Behavioral Health Focus: We understand the complexities of treatment center billing—residential, PHP, IOP, MAT, and detox all have unique needs.

  • Transparent Pricing: Flat percentage of collections. No hidden fees.

  • Compliance-First: HIPAA-compliant workflows and audit trails for every transaction.

Patient Intake & Insurance Verification

We plug directly into your existing EHR (BYOEHR — Bring Your Own EHR) and immediately take over front-end processes. - Real-time insurance verification (eligibility & benefits check) - Pre-authorizations & ongoing authorizations - AI-enhanced intake QA to reduce future claim denials

Patient Intake & Insurance Verification

We plug directly into your existing EHR (BYOEHR — Bring Your Own EHR) and immediately take over front-end processes. - Real-time insurance verification (eligibility & benefits check) - Pre-authorizations & ongoing authorizations - AI-enhanced intake QA to reduce future claim denials

Patient Intake & Insurance Verification

We plug directly into your existing EHR (BYOEHR — Bring Your Own EHR) and immediately take over front-end processes. - Real-time insurance verification (eligibility & benefits check) - Pre-authorizations & ongoing authorizations - AI-enhanced intake QA to reduce future claim denials

Coding & Claim Generation

- CPT, HCPCS, and ICD-10 coding optimized for behavioral health to support medical necessity, reduce denials, and maximize authorized length of stay - AI-assisted coding + human audit layer - Clean claim creation based on your clinical documentation

Coding & Claim Generation

- CPT, HCPCS, and ICD-10 coding optimized for behavioral health to support medical necessity, reduce denials, and maximize authorized length of stay - AI-assisted coding + human audit layer - Clean claim creation based on your clinical documentation

Coding & Claim Generation

- CPT, HCPCS, and ICD-10 coding optimized for behavioral health to support medical necessity, reduce denials, and maximize authorized length of stay - AI-assisted coding + human audit layer - Clean claim creation based on your clinical documentation

AR Follow-Up & Denials Management

- Dedicated team of AR specialists to follow up on unpaid or underpaid claims - Denial analysis, appeal generation, and resubmission - AI-driven workflows prioritize high-value recovery opportunities

AR Follow-Up & Denials Management

- Dedicated team of AR specialists to follow up on unpaid or underpaid claims - Denial analysis, appeal generation, and resubmission - AI-driven workflows prioritize high-value recovery opportunities

AR Follow-Up & Denials Management

- Dedicated team of AR specialists to follow up on unpaid or underpaid claims - Denial analysis, appeal generation, and resubmission - AI-driven workflows prioritize high-value recovery opportunities

Reporting & Analytics

- Custom dashboards for CFOs and operators - Track KPIs like DSO, clean claim rate, denial rate, net collection rate - Monthly RCM health check and strategy reviews

Reporting & Analytics

- Custom dashboards for CFOs and operators - Track KPIs like DSO, clean claim rate, denial rate, net collection rate - Monthly RCM health check and strategy reviews

Reporting & Analytics

- Custom dashboards for CFOs and operators - Track KPIs like DSO, clean claim rate, denial rate, net collection rate - Monthly RCM health check and strategy reviews

Increase adherence and engagement

New Resilience provides one place to keep notes, administer tools, interventions. The assisted experience significatly reduces the barrier for adhering to tools and interventions, leading to faster progress and lower dropoff.

Increase adherence and engagement

New Resilience provides one place to keep notes, administer tools, interventions. The assisted experience significatly reduces the barrier for adhering to tools and interventions, leading to faster progress and lower dropoff.

Want to learn more?

Let’s explore how New Resilience can support your facility's needs.

Contact us