Built to Accelerate Growth
New Resilience AI products, from Alumni Management to CRM, help teams generate qualified leads, automate critical tasks, reduce manual work, and grow faster. Built specifically for BH providers across detox, residential, PHP, IOP, and outpatient programs, including mental health, substance use, and eating disorder treatment.
ALUMNI CHECK-INS
Leads this week
8
When an alum asks for help, your team hears about it.
JM
Jordan M.
Alum · Source: alumni check-in
Live
Hi Jordan, it’s your care team checking in. How’s this week going?
Sent automatically · 10:02 AM
Rough week. Can someone call me today?
Jordan · 10:14 AM
Care team alerted
Jordan asked for a call. Dana is calling back.
New lead: readmission
Source: alumni check-in · Ready to admit
Admit client
Sent
Replied
Team alerted
01 · MORE ADMISSIONS FROM ALUMNI
Automated and personalized texting keeps you connected with clients post-discharge, while AI monitors conversations for risk, relapse, and readmission opportunities in real time. It supports JCAHO/CARF compliance reporting, boosts Google reviews, and can be fully launched in weeks.
OUTCOMES
40–60% alumni referrals + readmissions
25–40% stronger SEO and GEO visibility
5–15% better reimbursement rates in value-based contracts
20–30% faster JCAHO and accreditation readiness
Learn more about Alumni Management
02 · TURN INQUIRIES INTO ADMISSIONS
A complete Marketing + Admissions CRM, purpose-built for behavioral health and HIPAA compliant. Our flexible AI agent layer grows with you, with integrations and reporting done for you by our support team at no additional cost.
OUTCOMES
+15–25%
admissions growth
6–10 hrs
saved each week per user
Learn more about CRM
ADMISSIONS
Leads this week
24
Maria called about her son at 9:40 PM. Here’s what happened next.
ML
Maria Lopez
Source: Google Ads · Phone call
Ready
Inquiry logged
Her call notes and insurance are on one record.
Insurance checked
Benefits verified before anyone calls her back.
Follow-up booked
Call scheduled for 9:00 AM tomorrow.
Admissions owns it
Assigned to Chris on the intake team.
Steps done
4 of 4
New lead: intake ready
Source: Google Ads call · Insurance verified
Schedule intake
AI SEARCH
Leads this week
12
Families ask AI where to find care. Your program should be in the answer.
AI assistant
Just now
outpatient rehab near me
Here are outpatient programs near you:
Your program
Outpatient care · 4 miles away
Cited as a source
Another program
Outpatient care · 11 miles away
New lead: family inquiry
Source: AI search · Callback requested
Call the family
Asked
Answered
Cited
Lead
Real AI answers vary.
03 · GET FOUND BY FAMILIES
Learn more about AI Search
FAQ
Frequently asked questions.
Why switch to New Resilience?
Your team is already using tools like Monday.com, Hubspot, Constant Contact, and spreadsheets - but those weren’t built for behavioral health outreach and admissions. They're generic. You are duct-taping a workflow together that still leaves gaps in follow-up, coordination, and visibility. And if your admissions data lives in a spreadsheet, it’s quietly killing your treatment center. Manual updates lead to outdated information, dropped leads, slow follow-ups, and zero accountability. Worse, it creates a silo between outreach and admissions - no one knows who followed up, what was said, or where a referral stands. Good leads go cold. People who need help don’t get it. And your census suffers. If you're serious about growing admissions and tightening your outreach process, New Resilience gives you the edge your current tools can't.
Do you support VOB?
Yes, New Resilience helps behavioral health teams verify coverage earlier, reduce intake delays, and make better financial decisions before care begins. Run VOB directly from the lead stage, review eligibility and benefits without waiting until conversion, and automate re-verification to catch policy changes and benefit resets. We support a broad range of commercial and government payers.
Why not just improve our current CRM instead of switching to New Resilience?
We built New Resilience alongside experienced outreach and admissions leaders - people who have grown treatment centers and successfully exited. Their insights shaped every workflow, so you get the tools that actually move the needle on growth - without wasting time figuring it out yourself.
How easy is it to switch to New Resilience?
1. We migrate your existing data in just a few days. 2. We customize onboarding to match your current flow in just a few hours. 3. We train your team personally in under 1 hour.
















